AHCA/NCAL National Quality Award application deadline is Thursday, January 25th at 8:00 p.m. EST – Apply now!
The National Quality Awards Program, sponsored by our national affiliate, American Health Care Association/National Center for Assisted Living (AHCA/NCAL), is a progressive program that is based on the Baldrige Criteria for Performance Excellence. Participants move from the Bronze level, to Silver, and then ultimately to the Gold. Bronze recipients must demonstrate a groundwork for excellence by completing a self-assessment that outlines their organizational priorities and goals. Silver recipients outline their systematic approaches and demonstrate sustainable organizational and process results linked to their key customer requirements, success factors, and challenges. Gold recipients represent an elite group by meeting all of the demands of the Baldrige Criteria, they demonstrate the achievement of high levels of performance over time in the areas of: leadership, strategic planning, customer service, workforce, operations, and knowledge management. Moving through the medal levels is not accomplished overnight; It is a multi-year journey.
45 WHCA/WiCAL members filed an intent to apply for an award which was due on November 16, 2023: 32 for a bronze level award, 12 for a silver level award and 3 for a gold level award. This is a record indication of interest. WHCA/WiCAL thanks and congratulates those members who stepped forward in November. We hope that you all will proceed with the filing of a formal application by the January 25th, 8:00 p.m. EST deadline.
Very important: While we encouraged WHCA/WiCAL members to file the Intent to Apply, it was not a mandatory step in the selection process. All WHCA/WiCAL member nursing facilities and assisted living centers may still submit an application by the January 25th filing deadline. If a facility is new to the program, bronze would be the appropriate level application. For more information about the AHCA/NCAL Quality Awards including an award application, please click here: https://www.ahcancal.org/Quality/National-Quality-Award-Program/Pages/default.aspx
Good luck to all of our applicants!
